ROGO Fastener Return Policy


At ROGO Fastener, your satisfaction is guaranteed! If your package or order arrives damaged, please notify us within 7 days of arrival for a return or exchange. For domestic customers, a return label will be included with your invoice. You can return your package directly to our warehouse. For help and questions, please use the contacts below;
Call Toll Free: 1-800-423-ROGO
E-mail Us: customerservice1@rogofastener.com
Visit our Contact Page.

Any new or used items may also be returned within 90 days of the date your item was shipped and we will refund the full purchase price. (We cannot accept returns on custom made items.) If you have any questions, please feel free to contact us by phone or email (information listed above).
Parts and items returned beyond 90 days from the date of shipment are subject to a restocking fee.

    "We're not happy until you are!"

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